Let's get the fit right — the first time.
The best return is the one you never need. Before you order, check our size guide and use the fit finder on each product page, or just email us your usual size and we'll point you to the right one. We'd genuinely rather help you nail the fit up front than process a return later.
Our policy
You can request a return or exchange within 30 days of delivery on unworn, unwashed items in original condition with tags attached. For hygiene reasons we can't accept items that have been worn or laundered.
How to start
Email help@leveawear.com with your order number and whether you'd like an exchange for a different size/color or a refund. We'll reply with the next steps. Please start your request before sending anything back — returns sent without contacting us first can't be tracked or refunded.
Exchanges come first
If it's a sizing issue, an exchange is the fastest path to leggings that actually fit — we'll help you find the right size and get the new pair moving.
A note on shipping
We ship worldwide from our production partner, so we don't offer prepaid return labels — return shipping is arranged by the customer. This is also why we put so much into getting your size right before you buy. If something arrives damaged or incorrect, that's on us: send a photo to help@leveawear.com and we'll make it right at no cost to you.
Refunds
Once your return is received and checked, refunds are issued to your original payment method. It can take a few business days for your bank to post it. Original shipping costs are non-refundable.